Installing QueueMetrics

This meta-node contains information on how to install QueueMetrics on different Linux systems:

• Installing QueueMetrics using Yum - the simplest way for RHEL/CentOS and derived systems, like Trixbox/AAH

• Installing QueueMetrics from scratch - This recipe will work for any Linux system

• Installing QueueMetrics on Debian and derived systems, like the popular Ubuntu.

• Installing QueueMetrics on Fonality PBXtra.

• Installing QueueMetrics on PBX-in-a-Flash.

• Installing QueueMetrics beta through RPM

• Manually updating QueueMetrics

• Updating QueueMetrics using yum

• Installing QM under Jetty - To use the Jetty servlet container.

• Upgrading QueueMetrics licences - A guide to install or upgrade your licence key.

TrixBox Tutorials

• Turning TrixBox into a call-center with QueueMetrics

• Tracing outbound calls through QueueMetrics in TrixBox

Problem solving

• the official QueueMetrics FAQ page

• Reading QueueMetrics logs and reporting errors and problems

• QueueMetrics user tracking - know who logged on and when

• Debugging Qloaderd installation - to be completed…

• Exporting queue_log data for inspection

Other topics of interest

• Avoiding queue_log file rotation

• Administering QueueMetrics using Tomcat

• Listening to recorded calls

• Optimizing QueueMetrics data access explains how to improve datbase access times

Additional Resources

• Luke Jackson has a very detailed step-by-step tutorial on QueueMetrics installation with MySQL support

All QueueMetrics-related nodes

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