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AstRecipes » Installing QueueMetrics on Fonality PBXtra

The Fonality PBXtra boxes are based on CentOS 4.2, so the yum install is feasible with some modifications. The most important thing that is missing is that those boxes use Fonality's RPM repository, where the mysql-server packages are missing.

Luckily, it is possible to download and install the correct RPM package from the CentOS vault:

rpm -i mysql-server-4.1.12-3.RHEL4.1.i386.rpm
/etc/init.d/mysqld restart

This fetches and installs the correct MySQL server.

Then we add the Loway repository and install QueueMetrics:

wget -P /etc/yum.repos.d
yum install queuemetrics

At the end of the installation, do not follow the automated procedure to create/upload the database but type:

/etc/init.d/mysqld restart
cd /usr/local/queuemetrics/webapps/queuemetrics-1.4.3/WEB-INF/README
mysql mysql

This will enter the MySQL shell; type the following lines:

create database queuemetrics;
grant all privileges on queuemetrics.* to 'queuemetrics'@'%' identified by 'javadude';
grant all privileges on queuemetrics.* to 'queuemetrics'@'localhost' identified by 'javadude';
grant all privileges on queuemetrics.* to 'queuemetrics'@'pbxtra9999' identified by 'javadude';

See the last line where it says pbxtra9999? change that to the actual code of the box, as shown in the command prompt.

Type q to exit the MySQL shell.

Now type:

mysql -u queuemetrics -p queuemetrics < queuemetrics_sample.sql

Enter javadude as a password when prompted.

Now go to http://yourserver:8080/queuemetrics and login as demoadmin pass demo.

If your server has queues and agents configured, you can import them by using the Import wizard voice in the main screen.

It is very likely that you will have to run a script to build a suitabe queue_log: see Rebuilding Fonality queue_log.

See Also:
star CentOS 4.2 RPM list
star PBXtra Home Page